Refunds are offered based on the promised made, and only in the event that the features of the purchased product do not perform as demonstrated.
Prior to any refund the buyer must allow our support department the opportunity to resolve any product issue.
If the support or feature issue cannot be resolved a full refund or exchange will be granted within 72 hrs provided that the request has been made within 30 days of purchase.
You are also covered by our 180 day protection guarantee.
Should you encounter a support issue that cannot be resolved outside the 30 day purchase we will provide a replacement product of your approval. The replacement product will be of equal or greater value. This protection guarantee is valid for 180 days from purchase.